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FAQ

I always have time for your questions and concerns. My main goal is your safety and maintaining the high standards of Naked Aesthetics. If you don't see your question below, please don't hesitate to reach out.

Curious?

Your Questions, Answered

Appointments

Scheduling, Location, etc.

Naked Aesthetics is a boutique spa located inside Spa In The City in beautiful Denver, Colorado. Insideare hairstylists, massage therapists, nail services, and injectors. Come say hello!

How can I book an appointment with you?

Please go to https://www.vagaro.com/spainthecity/book-now to book. If you're having trouble with booking you can contact via phone, email, or DM.

When I arrive, where do I park?

Naked Aesthetics is located inside Spa in the City on Kalamath. On the south side of the building, there is plenty of parking for clients. If this parking is full, street parking is available. Please do not park in any Bar II lots, they are labeled.

What if I need to cancel or reschedule?

Through the booking application, Gloss Genius, You have until 24 hours before your appointment to reschedule or cancel on your own. If you are with in the 24 hours, a $25 fee will be applied to the card on file. No-show appointments will be charged the full amount of the appointment on file. All appointments must have an active card on file. Some appointments require a deposit.

Treatments

What to Expect

Consultations about treatments are always available! You should feel comfortable and confident before moving forward with any service.

What do I need to do to prevent the spread of COVID-19?

Everyone at Spa in the City is going above and beyond to ensure our clients safety. Please arrive to your appointment with a mask, even if your treatment requires your mask be removed. I recommend bringing a second clean mask to all facial treatments, to avoid returning dirt and oil to your fresh clean skin. Always wash your hands, and if you are not feeling well, please cancel your appointment. Cancellation fees will be waived.

I’m not sure which treatment is best for me. Can you help me choose?

Absolutely! Consultations are part of your treatments. If time allows we can switch up your treatment, even day of. If you don't even know what to book, contact me with your questions, text is usually answered fasted. Please allow 24 hours to respond.

If I am not happy with my results, can I receive a refund?

Naked Aesthetics has one main goal, and that is to serve and satisfy clients! We will go over what to expect before your treatment, and make sure you feel confident before you leave. If you are not satisfied, %50 of the amount of your service can be applied towards a different treatment, or refunded on a case-by-case basis.

Still Have Questions?

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Testimonials

See What People Are Saying About Naked Aesthetics

"I have been a client of Cassy's since 2019 and she is so great! She is very professional and does great work! I highly recommend Cassy to anyone!
Lauren H.
Treatment:
Henna Brows
September 2020
"I have seen Cassy for four years for my brows. She has introduced me to tinting, which is a total game-changer! She's very sweet, and makes you feel comfortable as soon as you walk through the door! Love her!"
Megan T.
Treatment:
Brow Wax & Tint
September 2020
"I never thought I would be the kind of guy to get a consistent brow wax. I met Cassy, and now I'm the guy that gets a brow wax, and nose wax, and facials...and lots of compliments."
Ben H.
Treatment:
Custom Facial
July 2020